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Notes and special requests

Terms of service

1 General Delivery and Payment
1.1 Delivery
1.1.1 Dispatch

We ship with Swiss Post. PostPac Economy :

    We will receive y
our order from Monday to Friday until 18:00 clock.
Your parcel will be delivered in Switzerland within 2-3 business days (Monday to Friday).
Cost: CHF 13.50 for shipping and handling.

1.1.2 Method of Payment

Prepay on
PC 60-175867-4
G. Mueller Innovation
CH-8953 Dietikon

1.1.3 Exchanges

Within 8 days after delivery, You can return us the product in perfect condition with the double bill.

1.1.4 Complaint

Complaints must be made immediately after arrival of the goods, otherwise, the delivery shall be deemed accepted. Shipments with any transport damage must be accepted with reservation. Notify the transport company concerned for factual report within the statutory period.

1.1.5 Retention of Title and Jurisdiction

The delivered goods remain our property until full payment. Jurisdiction for both parties is Zurich, Switzerland.

1.1.6 Shipping abroad

After we've received an order, we reserve the ordered items for you and send you a bill for it. For cross-border shipments, we only charge the actual shipping cost of the post. The Swiss tax of 8% will not be charged to you. As soon as your prepayment is received on our account, we will send the item by post. VAT and customs charges are paid by you upon receipt of the package.

1.1.7 Supply and Delivery

G. Mueller innovation will do everything that the delivery dates can be met. G. Mueller innovation does not accept a claim for damages or dissolution of the contract due to delay in delivery.

1.2 Warranty

The warranty is 2 years. It is valid with delivery of the article and by the final bill. The invoice shall be deemed warranty. Please keep the invoice.

If material or workmanship defects occur within the warranty period, the manufacturer of the U•TURN G2 repairs or replaces defective parts at its free option. Warranty is extended only to the original purchaser and only covers material and manufacturing defects which occur during normal use within the period mentioned above from the date of purchase.

Excluded from this warranty is damage caused by an accident or as a result of improper handling, lack of care when changing the battery, abuse, negligence, or other causes not covered by the warranty.

To ensure warranty work, we require a copy of the invoice.

1.3 Theft Protection

The U•TURN G2 can be operated only with the appropriately coded sensor that is worn on the body during use. The removal of the display unit without the sensor has no benefit to a third party. This will be illustrated using the supplied "Pin Code" sticker on the display unit.

The sensor can be ordered for this reason only with the display unit. If the sensor should be ordered for any reason individually, this can be done only with presentation of the warranty card and the specification of the digital identification number of the U•TURN G2.

1.4 Resale

From the point 1.3 (Theft Protection) mentioned reason, the original bill must be passed by the reseller to the new owner.

1.5 Repairs
1.5.1 Packaging of Repair Shippings

The return of a repair device must be in a suitable packaging. The transport costs are paid by the customer.

1.5.2 Repair Order

Please specify an exact description of the error. This reduces cost and time delay through queries and for any tests.

2 Legal / Privacy
2.1 Application of Law is the official website of the U•TURN by G. Mueller innovation. This website provides information to the customers. All names used thereon, titles, logos, images, designs, texts and other materials belonging G. Mueller Innovations, Switzerland. By accessing, downloading or copying pages, no rights are acquired (e.g. use or intellectual property rights, etc.). The (complete or partial) reproduction, transmission (electronically or by other means), modification, linking or use of the Web Site for public or commercial purposes is prohibited without prior written consent.

2.2 Data Transmission on the Internet

The Internet is an open network accessible to everyone and is therefore not always a safe environment. While the individual data packets are transmitted in encrypted form, this must not be true for the sender and the receiver. Furthermore, it is possible that information is to be transferred to a country with a lower data protection level than Switzerland, even if the sender and recipient are located in Switzerland. For the security of data during their transmission via the Internet excludes any liability.

2.3 Collection and Use of Information

When accessing various access data (e.g. IP address, date and time of access, the name of the file, etc. ) are stored. There will be no personal evaluations. For statistical purposes, data are evaluated anonymously, for example, to determine how many requests to take place on the site in a day. These data will be kept strictly confidential and will not be given outside except on Google, unless that may be required by applicable law and in particular the competent law enforcement authority.

2.4 Cookies

When using a small file ("Cookie") is stored on the computers of the users. This file is solely the anonymous survey of visitor numbers and to execute your orders.

2.5 Data security

The safe storage of personal data is guaranteed. We guarantee you, to not pass either the email address or your address to any third party, or use them for other purposes.

2.6 Prices and Availability

Despite greatest care we can not completely rule out erroneously false information. All prices are non-binding. Due to a high demand, products may be sold out quickly. G. Mueller innovation is not liable for products not available or erroneous pricing errors. Model modifications remain subject to change. All prices are including VAT net in Swiss francs (CHF) .

2.7 Contact

G. Mueller Innovation
Laerchenstrasse 17
CH - 8953 Dietikon


Dietikon, May 31, 2013

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